From your first phone call right through until you get back home we’re on hand to help with all aspects of your trip. We can assist with standard services from spa treatments and restaurant reservations right through to more challenging and unique requests. You’ll also have access to local support in your destination for on the spot help.
A discreet daily housekeeping service is provided at the chalet.
Food & Drink
Included in the rental price is a Champagne reception on arrival, tea and coffee in bed each morning, daily breakfast, afternoon tea with cake daily, Champagne and canapés every evening and gourmet dinners on 6 nights each week. There is an open spirits bar and soft drinks available throughout your stay.
The chef will be happy to discuss your menu with you prior to arrival in resort and can cater to dietary requirements, children’s menus and any other specific requests with prior notice.
There is a shuttle service to and from the train station in Zermatt on arrival and departure days.
Private airport transfers, ski instruction and other in resort activities can be arranged for an additional charge. Use of the spa at the Backstage Hotel is also included.