From your first phone call right through until you get back home we’re on hand to help with all aspects of your trip. We can assist with standard services from spa treatments and restaurant reservations right through to more challenging and unique requests. You’ll also have access to local support in your destination for on the spot help.
A discreet daily housekeeping service is provided at the chalet. Temple Spa bathroom products are in all of the bathrooms.
Food & Drink
The service at the chalet is exceptional with gourmet breakfasts and afternoon tea served daily and evening meals on 6 nights each week. There are complimentary beverages including house Perrier Jouët Champagne, carefully selected wines, an open spirit bar and soft drinks. The team are more than happy to prepare children’s lunch and supper each day.
Chefs are happy to discuss your menu with you prior to arrival in resort and can cater to dietary requirements, children and any other specific requests with prior notice.
On arrival in resort guests are collected in an electro-car from Zermatt train station. Private transfers, ski instruction and other in resort activities can be arranged for an additional charge.