From your first phone call right through until you get back home we’re on hand to help with all aspects of your trip. We can assist with standard services from spa treatments and restaurant reservations right through to more challenging and unique requests. You’ll also have access to local support in your destination for on the spot help.
A daily housekeeping service is provided at the chalet. There are luxury bath products in all of the bathrooms.
Food & Drink
There are 2 member's of staff at the property who will prepare and serve breakfast and afternoon tea along with Champagne & pre-dinner canapés plus 4-course dinners. Please note that the catering is on 6 out of 7 days. There is an open bar at the chalet with a selection of house wines, spirits, beers & soft drinks available throughout the week. The chef will be happy to discuss your menu with you prior to arrival in resort and can cater to dietary requirements, children and any other specific requests with prior notice.
Transfer to / from the chalet on arrival / departure day from Zermatt train station is included in the price. Private transfers, ski lessons and other in resort activities can be arranged for an additional charge.