From your first phone call right through until you get back home we’re on hand to help with all aspects of your trip. We can assist with standard services from spa treatments and restaurant reservations right through to more challenging and unique requests. You’ll also have access to local support in your destination for on the spot help.
A discreet daily housekeeping service is provided at the chalet. There are Molton Brown bath products and fluffy dressing gowns in each of the rooms.
Food & Drink
On arrival at the property you’ll be greeted with a Champagne reception. Breakfast and afternoon tea are served daily with gourmet 4-course dinners on 4 nights plus 1 night of comfort food. There’s also a special evening with Raclette in the chalet. Carefully selected house wines from France are served with dinner and there’s an a la carte wine list for special bottles (surcharge). There is an open bar with beers, soft drinks & house spirits.
The chef at Chaletneuf du Tenne are happy to discuss your menu with you prior to arrival in resort and can cater to dietary requirements, children and any other specific requests with prior notice.
There is a chauffeured minibus service at this chalet. Please note that the driver service is in resort only.
Private airport transfers from Geneva airport are included in the weekly price. Ski instruction and other in resort activities can be arranged for an additional charge. Guests also have the option to add a guided snowshoe walk followed by dinner in a mountain restaurant for an additional charge.