Alpine Guru is a trading name of Alpine Guru Limited. Our registered company address is 6 – 8 Dyer Street, Cirencester, Gloucestershire, GL7 2PF, United Kingdom. Our company registration number in England & Wales is 7703962. VAT registration is 181 8028 07.
Our trading and postal address is 6 – 8 Dyer Street, Cirencester, Gloucestershire, GL7 2PF, United Kingdom
Please view our booking conditions here.
These terms and conditions (“the Terms”) govern your use of this web site (the “web site”) owned and operated by Alpine Guru Limited (“AG”).
Please read through the Terms. If you do not agree with the Terms, do not use this web site. If you do use the web site, your conduct indicates that you agree to be bound by the Terms.
Unless otherwise specified the copyright in the contents of all the pages in this web site are owned or licensed to AG. Unless otherwise specified, the authors of the literary and artistic works in the pages in this web site have asserted their moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of those works.
Except as stated below, the contents of this web site may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express written permission of AG.
You may not distribute, display or copy any of the contents of the pages contained in this web site to third parties including, but not limited to “caching” any material on this web site for access by third parties and “mirroring” any material on this web site. You may not provide a link to this web site from any other web site without first obtaining prior written consent from AG.
You may print or download to disk the contents of an individual page of this web site for the purpose of private and personal non-commercial use. You may also permit your computer to make an electronically stored, transient copy of the content in this web site for the purpose of viewing it while connected to the Internet only. However, you may only make one copy of any content.
The information contained in the material in this web site is only for information purposes. AG makes no warranties or representations as to its accuracy or reliability. The material on this web site does not constitute advice and you should not rely on any material in this web site to make (or refrain from making) any decision or take (or refrain from taking) any action.
AG does not make any warranty or representation as to the accuracy or fitness for purpose of any material on this web site or the reliability of the access to this web site. In no event do we accept liability of any description, including liability for negligence (except for personal injury or death), for any damages or losses (including, without limitation, loss of business, revenue, profits, or consequential loss) whatsoever resulting from performance of, use of or inability to use this web site.
While AG endeavours to ensure that this Website is normally available 24 hours a day, AG shall not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond AG’s control.
AG makes no warranty that this website (or websites which are linked to this website) is free from computer viruses or any other malicious or impairing computer program.
The pages contained in this website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so. All users are advised to check advert details carefully before entering into any agreements of any kind. If in doubt, please seek legal advice.
Any holiday arrangements purchased through AG will be subject to the terms and conditions of the travel or holiday operator and the Supplier. Alpine Guru only acts as an introductory agent on behalf of the Supplier. All rights and remedies you have are against the relevant Supplier.
AG is not responsible for inaccurate or misleading product descriptions. Products may differ slightly from the images shown although every effort is made to ensure that all product descriptions are as accurate as possible.
AG warrants to you that AG shall use its reasonable endeavours to provide the Services with reasonable care and skill and, as far as reasonably possible, in accordance with your request and instructions from time to time.
Where AG supplies you with any goods or services supplied by a third party, then AG is acting as your agent in sourcing the goods or services. AG will use reasonable care in selecting the supplier and ensuring the order is placed in accordance with your wishes.
For the avoidance of doubt, AG does not and will not provide any representations or recommendations in relation to any of the information and suggestions comprised within the Services. You are deemed to be responsible for, and shall use your own skill and judgement as to, the quality, value and suitability of such information and suggestions in relation to deciding whether to enter into any contract with any third party for the supply of services or sale of goods.
This website contains material (including but not limited to advertisements) submitted and created by third parties. All advertisements published in AG are subject to the Advertising Terms and Conditions. All third party material is published by AG in good faith. AG do not accept any responsibility for the accuracy of such material (nor is any warranty expressed or implied by publication) and AG specifically disclaims and excludes all liability to any person (be they advertiser, reader or user) for any loss or damage of any nature whatsoever or however arising from any error, omission or inaccuracy in such material and AG takes no responsibility for such material.
In the event that you purchase or obtain any goods or services from a third party then your acquisition of such goods or services will be in accordance with the third party’s terms and conditions and AG will have no liability to you in respect of the same.
This website also contains links to other websites which are not under the control of and are not maintained by AG. AG is not responsible for the content of those sites. AG provides these links for your convenience only but does not necessarily endorse the material on these sites.
All product names mentioned herein are the trademarks of their respective owners. Some documents may contain other proprietary notices and copyright information relating to that document or organisation. You agree that AG has not conferred by implication, or otherwise, any licence or right under any patent, trademark or copyright (except as expressly provided) of AG or of any third party.
By submitting any material to AG, you automatically grant AG the royalty-free, perpetual, irrevocable, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content. You acknowledge that AG is not obliged to publish any material submitted by you. By submitting an advertisement to AG you automatically agree to be bound by the Advertising Terms and conditions.
You are prohibited from posting or transmitting to or from this Website any material:
You may not misuse the Website (including, without limitation, by hacking). AG shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of these Terms.
When you are buying services over the Internet, you need to be assured that your details will be safe from prying eyes and misuse. AG is well aware of these issues and it is important that you are too and that you are confident that every effort has been made to protect you. Any credit card details are encrypted to the highest industry standard so that no one can read or obtain your details for fraudulent means.
If any term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.
Use of this Website and these Terms shall be subject only to the laws of England and Wales which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use.
The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this Website and its use and these Terms. This Website is aimed at users in the United Kingdom. Where UK regulatory authorities have jurisdiction over the contents of this Website, AG has attempted to ensure compliance with the requirements of such regulatory body. However, some of the information in the pages contained in this Website is not to be accessed from certain jurisdictions and no representation or warranty is made as to whether the information available in this Website complies with the regulatory regime of countries other than the United Kingdom.
These terms and conditions constitute the entire agreement between you and AG relating to the subject matter herein.
Alpine Guru takes your privacy very seriously; we want to protect your personal data. Our site collects data and we have to use this data in certain ways in order to give you the best experience possible. By browsing and using our website and applications you agree to this policy governing your use of the website. We may change this policy without notification at any time so be sure to review it again in the near future.
We will only collect personal information from you (such as name, address, telephone number, email address etc) which you have provided voluntarily to us either by completing registration or enquiry forms or sending emails to us. Please do not submit your personal data to us if you do not wish us to collect it. Alpine Guru has a number of different site areas, each of these may ask for varying pieces of personal information. We only store the following information on our systems:
We do not store any credit card information on our systems. Other possible scenarios of where we may ask for or collect your personal information include (without limit or limitation): If you order a product or service from us we may ask for varying information including your name, e-mail, telephone number, delivery and billing address. These details allow us to process your orders efficiently. If you enter a competition, promotion or survey we ask for your name, address and e-mail address – perhaps your phone number too. This is so we can run the contest effectively, and of course let you know if you win.
You agree that we may obtain, keep, correlate, merge and utilise your information (including personal information) for the purpose of providing you with our services and ancillary services and for our internal business purposes. These include (without limitation):
We might provide third parties, using our discretion, with certain aggregate statistical data about your use of our websites and applications, of which data may include demographic information such as age range and/or geographic location of groups of user. With your consent we may also supply personal information to third parties. We reserve all rights to access and to disclose personal information to comply with any applicable laws and lawful government requests or request by applicable regulatory bodies, to operate our systems properly or to protect either ourselves or other users.
We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of Alpine Guru. You consent to the transfer of your personal information outside of the European Economic Area (which may not provide the same protection for such information as the United Kingdom provides) in the event that the processing of your information involves such a transfer.
We may monitor and keep records of email communications which you send to us and other communications with you in accordance with this policy and our other business interests.
No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of our sites. However we use our reasonable endeavours to protect the security of your personal information from unauthorised access or use by using Secure Sockets Layer 128-bit encryption.
For more information on the Data Protection Act and the Information Commissioner please see http://www.informationcommissioner.gov.uk
Should you no longer wish to receive services you have signed up for, or if you wish to review or receive copies of the personal information we hold about you, or have any other queries please contact us including full details of your request. We may charge a small administration fee in relation to fulfilling a request for access to personal information.
If you have any questions or queries regarding any of the points mentioned on this legal information page then please send an email to